NAADAC, the Association for Addiction Professionals has endorsed our Addiction Counselors Professional Liability program. Our policy covers individuals in a wide variety of modalities related to the addiction recovery field. More information about the APA, Inc’s program for malpractice insurance for addiction counselors can be found in “Frequently Asked Questions” in the Forms and Information section. If you need assistance for addiction counselor professional liability, call 1-800-421-6694 X 2312.
Other professionals are saying...
I am writing to inform you that your associate, Heather, provided me with exceptional customer service. She guided me in filling out my application and provided support every step of the way. She was patient, kind, and informative. She was able to answer all my questions without hesitation. It is rare that customer service of this level is provided this day and age. Hence, I wanted to reach out and make sure that Heather was recognized. Thank you
– Danielle K. Hankins
I am so grateful to be insured with you. I was so upset with myself for not setting myself a reminder to pay my bill with you. I am so thankful for how easy it is to contact a person at your organization, for how kind you all have been, and your promptness. So thankful!
– E. Baxter, LMHC, M.Div., MAC Clinical Supervisor
The customer service I receive from APA is phenomenal. They are patient, kind, and incredibly knowledgeable. Most importantly, they communicate important details in a clear, comprehensive manner. They understand the role of the school psychologist and the issues we often face. Knowing that I am with APA, means knowing I have an advocate who supports my work.
– Andrew Shanock, PhD, NCSP
Thank you for your always stellar profession-ism. You are the only agency I look forward to speaking with every year because your staff is always positive, thorough and you get the job done.
– Jane Bodine, LCPC
I want to thank you for the years of excellent service that I have received from you. Twice I have needed to call upon you for legal issues in my practice, and in both cases, I was given excellent advice and service. The first lawyer I worked with was especially professional and helpful.
– Carol Arvin, LMHC
The customer service representative took the time to fully engage with this client. She was attentive to my needs. She demonstrated active listening skills, empathetic listening skills, as well as consistently seeking adequate clarification skills. In doing so, she provided this veteran with excellent customer service.
– Brittany England
My name is Patty Meek; I am a school psychologist in private practice and have professional coverage through American Professional Agency, Inc. I operate in the same fast-paced, sometimes seemingly insane world that most of us live in, and the people at American Professional Agency have, for years, always provided a breath of fresh air. Guess what? They answer the phones. They seem genuinely happy with their jobs and their days, and they seem to like each other. And when I have a question, I get help immediately. It’s hard to believe a business like this still exists, but it does! I cannot recommend American Professional Agency highly enough.
– Patty Meek, Ph.D.
I have been a customer of Allied for many years and have consistently experienced some of the best customer service I have encountered. All my requests or questions, whether on the phone or in writing, are dealt with promptly, politely and professionally. Even better everyone I talk to on the phone is kind, friendly and helpful. It is a pleasure dealing with a company – I am consistently impressed with your service. Thank you.
– Catherine Christo
Thank you for your excellent service and kindness – as always. Between your company and my Attorney, I am pleased with the process and outcome.
– Roger C. Rinn, Ph. D
Thanks! Just a quick note to let you know I notice and appreciate your assistance and responsiveness! A very pleasant experience in this day and age of cookie-cutter customer service.
– Steven I. Altchuler
I am proud to say I have been covered by APA, Inc. for 9 years. They are always available to answer questions, even about the mere specter of liability. I know I can trust them with my practice.
– Jennifer Palmer
Credit Card Payments are accepted on-line only, we do not accept credit card payments over the phone. The name on your credit card MUST match the name on your policy (for identity verification purposes).
Please call our office at (800) 421-6694 for information on how to easily pay by Credit Card.
We accept the following:
Now accepting checks online!
Contact us for more information.
American Professional Agency is committed to providing you with current and competitive policies, prices and professional liability news. Feel free to contact us regarding any concerns or needs that you may have with your existing policy or the purchase of a new policy.
Hours of Operation
Monday through Friday, 9:00 am – 5:00 pm Eastern Time
Summer Hours: 8:30 am – 4:30 pm Eastern Time
(Memorial day through Labor Day)
American Professional Agency, Inc.
Amityville, NY 11701
To speak with one of our knowledgeable customer service representatives, please call (800) 421-6694 or (631) 691-6400. Having your account number or policy number available will expedite the process.